Privacy and Cookie Policy Cordstrap

Privacy Policy

At Cordstrap, we are committed to protecting and respecting your privacy. As part of this fundamental commitment, we are dedicated to ensuring adequate protection and appropriate use of personal data (sometimes referred to as "personally identifiable information" or personal data") collected or to be collected by us.

In general, it is our intention to collect a minimal amount of personal data, voluntarily provided by natural persons and legal entities, so that we can provide them with information and deliver products and services. Please read this privacy policy for more information on how we collect and process personal data.

This policy applies across the Cordstrap group. GDPR regulation applies to all individuals within the European Union (EU) and the European Economic Area (EEA).


If you are in the EEA, and unless stipulated otherwise contractually, the Data Controller of your Personal data is Cordstrap (collectively referred to as “Cordstrap”, “company”, “we”, “us” or “our” in this privacy policy), located at Nobelstraat 1, 5807 GA, The Netherlands.

For any questions related to this Privacy Policy, please use the contact details at the end of this policy.


  • Personal information: any information relating to an identified or identifiable natural person. Both personal information and personal data have the same meaning in the context of this Privacy Policy.
  • Data subject: a natural person whose personal data is processed by a controller or processor.

What types of data do we process?

We collect certain personal data about visitors to our website, our customers, and suppliers. The most common types of data we collect are:

  • Identity data: title, first name, last name, or similar identification.
  • Contact details: address, email address, mobile number, and telephone number.
  • Payment details: bank account number and transaction overview.
  • Other data such as cookies and IP address. We also collect personal data from job applications (such as CVs, the application form itself, the cover letter, and notes from the job interview).

We do not collect special categories of personal data such as details about your race or origin, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union memberships, information about your health, and genetic and biometric data, nor do we collect information about criminal convictions and offenses.

How we collect personal information

We use different methods to collect data from and about you including:

  • Direct interactions: you may provide us your personal information by filling out forms, corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
    • apply for our products or services;
    • subscribe to our service or publications;
    • request marketing material to be sent to you;
    • supply items or services to our organization;
    • fill out survey;
    • give us feedback.
  • Automated interactions: as you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.

Personal information we share or disclose

Do we share your personal data with third parties?

Except as stated in this privacy statement or specifically agreed with you, we will not disclose any personal data collected from you to third parties, unless Cordstrap is required to share this data to fulfill your request or for legitimate business purposes or interests.

We may transfer personal data to our affiliated companies, intermediaries, or distributors in the country where the relevant individual or legal entity is located. To the extent that these parties are located outside the EU, Cordstrap has entered into EU model contract clauses with these parties to ensure that they provide an adequate level of personal data protection. Otherwise, we do not sell, trade, or rent personally identifiable information to others. We have appropriate data processing agreements with third parties that meet the requirements of the GDPR.

We may further use external service providers to do business on our behalf or perform administrative activities on our behalf, such as sending newsletters or surveys.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

On the basis of fulfilling our contract with you or entering into a contract with you on your request, in order to:

  • register and manage your account as a customer or supplier with us;
  • To process and deliver your order including managing payments, fees and charges, collecting and recover money owed to us or money we owe you.
  • providing general administrative activities;
  • provide you with products and services;
  • verifying your identity and entitlement to products and services when you contact us;
  • Process your order and purchase transaction;
  • Update you on the status of your order;
  • Provide you with customer and technical support.

On the basis of your consent, in order to:

  • providing you with marketing information about products and services which we feel may interest you;
  • subscribe you to a newsletter and send product updates;
  • Solicit your opinion or feedback.

Legitimate interest

When you provide or have provided your personal information to us we use this information for our legitimate business interests to carry out our work towards a sustainable business environment. Before doing this, we will consider and balance any potential impact on you and your rights under data protection and any other relevant laws. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

Processing of personal data for marketing purposes is based on legitimate interest of Cordstrap in promoting its products and services to its existing and potential customer base. Though our customers are exclusively legal persons (as Cordstrap, being a business to business organization, does not supply products or services to individuals). This implies the use of personal data on contact persons within those legal persons, such as names and contact details. Given the fact that these marketing communications are directed at legal persons, that they are collected in the context of a request for a quote, enquiries or an actual sale of products and services, and that individuals which receive these communications are entitled to opt-out at any time (including when their data is collected and within each communication sent), we believe that our legitimate interest is not overridden by individuals’ rights, freedoms and interests. It is not mandatory for you to allow Cordstrap to use your Personal Data for these purposes, and you will suffer no consequence if you choose not to (aside from not being able to receive further marketing communications from Cordstrap).

Where we store your personal information

Our head office is based in The Netherlands. As such, all personal data we collect is stored in our data center in The Netherlands. The Cloud solutions we use are hosted in The Netherlands adhering to lawful Data Processor Agreements.

How we keep your personal information secure

The security of your Information is important to us. We use appropriate technical and organizational security measures to protect your information from misuse, unauthorized or unlawful access or disclosure, loss, alteration, damage or destruction. These measures include:

Physical safeguards: controlled access to our facilities, data center, cabinets and secure destruction of media containing your Information.

Technology safeguards: such safeguards include the use of anti-virus, anti-malware, secure access to sites and systems, encryption where necessary, two-factor authentication to information systems hosted in our data centers, firewalls, to safeguard the confidentiality and integrity of your Information.

Organizational safeguards: training and awareness about security and privacy, to make sure employees understand the importance and means by which they must protect personal information.

How you can access your personal information

You have the right to make a request to access personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our Sites at any time. Note that the personal information we gather is part of having an effective ongoing business relationship. In some cases, request to remove that information from our systems may effectively imply termination of that relationship.

To make an access or correction request, contact us using the contact details at the end of this policy.

Cookie policy

For more information about our use of cookies and web analytics, we refer you to the section on this page with our cookie policy.

Information about children

Our website, products and services are not directed to children and we do not knowingly collect personal information from them.

How long we keep your personal information

Personal data processed for service provision will be kept by Cordstrap for the period deemed strictly necessary to fulfil such purposes – in any case, as these Personal data are processed for the provision of the Services, we may continue to store this Personal data for a longer period, as may be necessary to protect our interests related to potential liability related to the provision of the services. 

Personal data processed for marketing will be kept by Cordstrap until you opt-out or unsubscribe. Once this is done, Personal data will no longer be used for these purposes, although it may still be kept by Cordstrap, in particular as may be necessary to protect our interests related to potential liability related to this processing.

Personal data processed for Compliance will be kept by Cordstrap for the period required by the specific legal obligation or by the applicable law.

Details of retention periods or erasure of different aspects of your personal data can be requested by contacting us using the address mentioned at the end of this policy. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

Your rights

You have the right to request us to correct, supplement, delete, or block your data if the data is incomplete, incorrect, or processed in violation of a legal requirement. You also have the right to request the data we hold about you. Additionally, you have the right to object to the processing of your personal data. Cordstrap will cease processing unless it is legally required to do so or if other compelling legitimate grounds for the processing outweigh your interests, rights, and freedoms or are related to the establishment, exercise, or defense of a legal claim. You can exercise your rights by sending an email to the address provided at the bottom of this policy.

California residents

In addition to the above, the following provisions specifically apply for residents of California, USA.The California Privacy laws provides users who reside in California with specific rights regarding their personal information. This section describes the customers’ rights and explains how to exercise those rights, subject to exceptions under the law.

Your rights under California Privacy Law

  • Right to Know About Personal Information Collected, Sold or Shared (“Right to Know”)

You have the right to request to know what personal information we have collected about you, including:

  • The categories of personal information collected
  • The categories of sources from which the personal information is collected
  • The business or commercial purpose for collecting or selling personal information
  • The categories of third parties with whom the personal information is shared
  • The specific pieces of personal information collected about you that are permitted by law
  • Right To Request Deletion of Personal Information (“Right to Delete”)

You have the right to request that we delete any of your personal information that we collect, subject to certain exceptions. Once we receive your request and verify your

identity, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

Right to Correct Inaccurate Personal Information (“Right to Correct”)

  • You have the right to request correction of inaccurate personal information that we maintain about you or update the information we have on file.
  • You have the right to opt out of the sale or sharing of personal information. We do not sell personal information, including personal information of minors under the age of 16.
  • You have the right to be protected from discrimination for exercising your rights. We will not discriminate against you for exercising your right. We do not use sensitive personal information in any manner that requires offering a right to limit its use.
How To Submit a Request to Exercise Your Right to Know, Delete, or Correct

You may submit your request by sending an email to We will compare the information you submit to us with the information we have in our records to ensure your request meets the definition of “verifiable consumer request” under the California Privacy Laws. We will then respond to your request in accordance with the requirements.

When we need to update this policy

Cordstrap reserves the right to amend or modify this Privacy Policy, for example, when changes occur in the processing or if regulations change. In case of major changes, Cordstrap will bring this to your attention.

How you can contact us

Questions, concerns, comments, requests or complaints regarding this Privacy Statement and/or our use of your personal data can be addressed to:


Cordstrap B.V. 
Nobelstraat 1
5807 GA, Oostrum
The Netherlands

P.O. Box 5155 
5800 GD, Venray
The Netherlands



+31 478 519000

Privacy Policy Change

Privacy policy of Cordstrap, last amended on March 28, 2024.


Cookie Policy

In our cookie policy, we have described the types of cookies we use, the purposes for which we use cookies, how you can change cookie settings, and where you can go with any questions.

In addition to the cookie policy, we also advise you to read our privacy policy.

What are cookies

Cookies are small text files that are placed on your computer or device during your visit to a website. These files store information about browser activities.

These cookies are used, among other things, to improve the user experience of the website, analyze website traffic, remember website user preferences, and provide personalized advertisements.

What types of cookies do we use?

When you visit our site, we always use functional and analytical cookies.

When we collect personal data about you through cookies, we process it as described in our privacy policy.

Functional cookies

Functional cookies ensure that our site works properly. The site remembers, for example, that you are already logged in and which data or preferences you have previously entered. These cookies do not collect information about you and cannot be disabled. Without these cookies, the website will not function properly. No consent is required for these functional cookies.

Analytical cookies

Analytical cookies measure the use of the website. For example, how many visitors visit the website, which pages are visited the most, and how long they are visited. These cookies are used to optimize the user experience. For this purpose, we use Google Analytics from Google Inc. Google generates anonymous reports for us based on data. Google stores the information on its servers in the USA. For more information, see

Because Cordstrap uses the "privacy-friendly" settings of Google Analytics, Cordstrap uses less data from you and you do not need to give consent. Analytical cookies do not collect personal data and can therefore be placed.

If you do not agree to these cookies, you may still receive advertisements. However, these advertisements will not be tailored to your interests.

How long are the data obtained by cookies retained?

Cordstrap does not retain the data longer than strictly necessary for the purpose. Data is deleted within legal deadlines. In the table at the bottom of this cookie policy, you can find information about how long the data is retained for each cookie.

Adjusting or deleting cookie settings

Functional and analytical cookies cannot be adjusted. If you want to change your choice regarding marketing cookies, you can do so in several ways;

Using your browser

You can enable or disable cookies via your browser. Please note that there is a possibility that some features of our site may no longer be available or may not function correctly. Since the method for changing settings depends on the browser you use, we refer you to the support page of the browser you use;

Contact Information

If you have any questions about this cookie policy or the use of cookies on this website, you can contact the Privacy Department of Cordstrap B.V.

Overview of Used Cookies

Functional cookies




Validity period

ARRAffinity - Azure

Session cookie

During the session

ARRAffinitySameSite - Azure

Session cookie

For 1 year


Session cookie -Necessary for .net forms (security)

For 1 year


Session cookie -Necessary for .net

For 1 year


To store whether the cookie warning should be shown

For 1 year

YouTube video

This is a video player service. It can be used by the user to watch, like, share, comment on, and upload videos.

8 months

Analytical cookies






Google analytics

Approximately 1 year


Google analytics

Approximately 1 year


Google analytics

Approximately 1 year


Google Tagmanager

Approximately 1 year

Cookie Policy Change

The most recent version of this cookie policy was published on March 22, 2024.

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